Commercial Branch

BANKING CRIMES

Phishing

HOW THE SCAM WORKS

• Fraudsters send undesirable e-mails to e-mail users

• E-mails are purportedly from the user’s bank

• E-mails request user to click onto a link in the e-mail to update their personal details

• Once clicked, the link will divert the user to a fraudulent or spoof website

• The information is sent to the fraudsters by e-mail, who defraud the user by using this personal detail

DON’TS

• Do not use the URL contained in the body of the e-mail

• Do not reply to any of the e-mails

• A bank will never request confirmation of confidential information via e-mail or the Internet

DO’S

• Instead of clicking on the hyper link, type the website address into your Internet browser

• Only use secure Internet banking sites

• Beware of unusually long website addresses

• If you have compromised confidential information, contact your bank immediately

National list of dedicated Internet Fraud investigating officers.

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