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Police Clearance Certificates: Applying for a Police Clearance Certificate

Conditions/Service Description: This service is available to people who require confirmation on their criminal status for emigration purposes or for working abroad. A certificate will be issued stating whether any criminal offences are recorded against the applicant. The taking of the fingerprints is performed at the nearest police station, prior to the analysis thereof and the issuing of the certificate. The issuing of a Clearance Certificate is the sole responsibility of the SAPS Criminal Record Centre in Pretoria.

Process:

  • The applicant must provide a full set of their fingerprints, preferable taken at their nearest Police Station. The applicant's full name, surname, date of birth, place of birth and identity number (if available) must also be recorded on the fingerprint form. A copy of the applicant's ID document/passport must accompany the application. The applicant must present their Identity Document at the police station as proof of identity will be required.
  • South African citizens living outside the Republic, may apply at any Police Station in that country or at the South African Embassy. Fingerprints should be taken on the official fingerprint forms of the specific country. The fingerprint form must be signed by the person who took the fingerprints. The application must be accompanied by a completed set of fingerprints and a copy of the applicants Identity Document or Passport.
  • If the applicant provide his/her cell phone number (currently only South African) on the application for a Police Clearance Certificate he/she will be provided with an sms indicating that application was received and the reference number that will be allocated to his/her certificate. The applicant can then determine, by making use of the reference number provided, when his/her Police Clearance Certificate has been finalized at the Police Clearance office by making use of the facility on the SAPS web site.
  • Click here to do an online enquiry

  • The police station where the applicant applied will forward the complete application to the Criminal Record Centre. Alternatively the applicant may deliver the completed application in person or mail the application to;
  • The Head of the South African Criminal Record Centre
    (For attention: Police Clearance Certificates)
    Private Bag X308
    PRETORIA
    Gauteng
    South Africa
    0001

  • The application may also be delivered by courier to:

The Head of the South African Criminal Record Centre
(For attention: Police Clearance Certificates)
Bothongo Plaza West
CRC Client Service Centre
1st Floor, Room 14
271 Frances Baard Street
PRETORIA

Hours: New applications for Police Clearance Certificates can be handed in and completed certificates collected 24 hours, 7 days a week.

Cost: This service is rendered at R96-00 per application payable by bank guaranteed cheques bankers draft or electronic payment into the South Africa Police Service account ( ABSA cheque account number 4054522787; Branch code 632005; Swift code ABSA ZAJJ) in the favour of the National Commissioner of the South African Police Service. In the case of an electronic payment the initials and surname of the applicant should be indicated as the reference. The letters PCC must be added as reference, which will indicate that the payment is for a Police Clearance Certificate (PCC). An applicant who prefers to make an electronic payment abroad can approach any Bank who can make a telegraphic transfer and request that the relevant fees be payed into above mentioned Bank account. Proof of payment must be sent to this office before the processing of the application will take place.

On completion, the certificate will be mailed to the applicant by post. Individuals abroad are responsible for their own postage. Applicants can arrange for the certificate to be collected via courier service at their own expense. A Police Clearance Certificate can be reissued within six months of the original application yet an additional cost of R96-00 will be required. After six months of the date of the original application a new application must be submitted.

Contact information: Tel South Africa (012) 393 3928
Tel International: 27 12 393 3928
Fax number South Africa (012) 393 3909
Fax number International 27 12 393 3909
E-mail addresses:

Type: This service is rendered on behalf of the Government to Citizen (G2C)

Service Standard: The average time to render this service will take approximately 14 working days from the day that the complete application is received at the Criminal Record Centre until the Clearance Certificate is issued.

APPLICATIONS FOR APOSTILLE CERTIFICATES OR CERTIFICATES OF AUTHENTICATION ON POLICE CLEARANCE CERTIFICATES

1. ISSUING AUTHORITY: THE DEPARTMENT OF INTERNATIONAL RELATIONS AND COOPERATION (DIRCO)

CHIEF DIRECTORATE:  CONSULAR SERVICES (LEGALISATION SECTION)

OR Tambo Building

460 Soutpansberg Road
Rietondale
Pretoria
Website: www.dirco.gov.za – under Consular Information – Legalisation of Documents
Tel:  (012) 351-1726 (enquiries) or (012) 351-1232 (Supervisor)/1231/1268/1269/1490/0595

E-mail:  legalisation@dirco.gov.za  

Original (valid) Police Clearance Certificates for use abroad should be submitted to the Department of International Relations and Cooperation (DIRCO) - Legalisation Section. Any/all arrangements for the submission and collection of Police Clearance Certificates should be made by the applicant and is not the responsibility of the Legalisation Section nor the South African Police Service Criminal Record Centre. Customers may submit their documents to the DIRCO Legalisation Section in person, through registered mail or via a courier. (Please visit the website www.dirco.gov.za – consular information – legalisation of documents for important procedures to be followed when submitting your documents). Only original certificates will be accepted.  Opening hours are from 08:30 - 12:30 weekdays, except public holidays (for same-day processing of 1 - 5 documents, documents should be submitted by 12:00).

Documents submitted between 12:00 - 12:30 will be ready for collection on the next working day (during public hours). Processing time is between 30 - 45 minutes, and the service is free of charge. It is imperative to know in which country your Police Clearance Certificate will be used. Please contact the DIRCO – Legalisation Section on the numbers provided above should you require any additional information. Please note that this service is only available in Pretoria.

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0001
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