SAPS urges public to verify requests for money sent via "cash send" services
Date Published:
2026/04/16
Description Details:

Media Statement
South African Police Service
Office of the Provincial Commissioner Eastern Cape

GQEBERHA - The South African Police Service (SAPS) cautions members of the public to remain vigilant when receiving requests from friends or family members asking for financial assistance, particularly when they are instructed to send money through  cash send or similar services.

It has come to the attention of SAPS that criminals are increasingly gaining unauthorised access to individuals’ cell phone numbers and messaging platforms. Once access is obtained, these perpetrators impersonate the victim and contact people on their contact list, often claiming to be in an emergency and urgently requesting money.

In many cases, victims are persuaded to transfer funds through cash send services, which are difficult to trace or reverse once the transaction has been completed.

Members of the community are strongly advised not to act on such requests without first verifying their authenticity. It is recommended that individuals contact the person directly by making a voice call or using an alternative, trusted method of communication to confirm whether the request is legitimate.

The public is further encouraged to:

•           Be cautious of urgent or emotional messages requesting money.

•           Avoid sending money to unknown or unverified recipients.

SAPS reiterates the importance of awareness and vigilance in preventing these types of scams. Working together, communities can reduce the risk of falling victim to such criminal activities.

Ends

Enquiries:
Capt Sandra Janse Van Rensburg
082 779 7173

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