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Police Clearance Certificates: Applying for a Police Clearance Certificate

Conditions and service description: This service is available to people who require confirmation of their criminal status for emigration purposes or for working abroad. A certificate will be issued stating whether any criminal offences have been recorded against the applicant. The fingerprints are taken at the nearest police station, then the prints will be analysed and the certificate issued. The SAPS’s Criminal Record Centre in Pretoria is the only office that issues clearance certificates.

Process:

  • The applicant must provide a full set of their fingerprints, preferably taken at their nearest police station. The applicant's full name, surname, date of birth, place of birth and identity number (if available) must also be recorded on the fingerprint form. A copy of the applicant's identity document/passport must accompany the application. The applicant must present their identity document at the police station, as proof of identity will be required.
  • South African citizens living outside the RSA, may apply at any police station in that country or at the South African Embassy. Fingerprints should be taken on the official fingerprint forms of the specific country. The fingerprint form must be signed by the person who took the fingerprints. The application must be accompanied by a completed set of fingerprints and a copy of the applicant’s identity document or passport.
  • If the applicant provides his/her cell number (currently only South African) on the application for a Police Clearance Certificate, he/she will be sent an sms indicating that the application was received and the reference number that will be allocated to his/her certificate. By using the reference number provided, the applicant can determine when his/her clearance certificate has been completed at the Police Clearance office by making use of the facility on the SAPS’s website.
  • Click here to do an online enquiry

  • The police station where the applicant applied, will send the completed application to the Criminal Record Centre. Alternatively, the applicant may deliver the completed application in person or mail the application to:
  • The Head of the South African Criminal Record Centre
    (For attention: Police Clearance Certificates)
    Private Bag X308
    0001 PRETORIA
    SOUTH AFRICA

  • The application may also be delivered by courier to:
  • The Head of the South African Criminal Record Centre
    (For attention: Police Clearance Certificates)
    Bothongo Plaza West
    CRC Client Service Centre
    1st Floor, Room 14
    271 Francis Baard Street
    PRETORIA

Hours: New applications for Police Clearance Certificates can be handed in and completed certificates collected 24 hours, seven days a week.

Cost: This service is rendered at R96,00 per application, that is payable by bank-guaranteed cheque, a banker’s draft or electronic payment into the South Africa Police Service’s account (ABSA cheque account number 4054522787; branch code 632005; Swift code ABSA ZAJJ) in favour of the National Commissioner of the South African Police Service. In the case of an electronic payment, the initials and surname of the applicant must be indicated as the reference. The letters PCC must be added as reference, which will indicate that the payment is for a Police Clearance Certificate (PCC). An applicant who prefers to make an electronic payment abroad, can approach any bank that can make a telegraphic transfer, and request that the relevant fees be paid into the above bank account. Proof of payment must be sent to this office before the processing of the application will commence.

On completion, the certificate will be mailed to the applicant by post. Individuals abroad are responsible for their own postage. Applicants can arrange for the certificate to be collected by courier service at their own expense. A Police Clearance Certificate can be reissued within six months of the original application, yet an additional cost of R96,00 must be paid. After six months of the date of the original application, a new application must be submitted.

Contact information:

Telephone number in South Africa: 012 393 3928
Telephone number internationally: 27 12 393 3928
Fax number in South Africa: 012 393 3909
Fax number internationally: 27 12 393 3909
Email addresses:

Type: This service is rendered on behalf of the Government to citizens (G2C).

Service standard: The average time to render this service, will be approximately 14 working days from the day that the completed application is received at the Criminal Record Centre until the clearance certificate is issued.