Complaints regarding poor service delivery can be reported to this centre.

If you are of the opinion that the SAPS did not deliver the necessary service you required, you can report it to our Service Complaints Centre by calling the toll-free number: 0800 333177. You may also send a detailed report in writing to the following fax number: 012 393 5452 or email address: Service Complaints Centre

This toll free number cannot be used to report a crime.