• If you choose to remain "Anonymous" when submitting a tip-off your profile information will not be submitted.
• If you choose to "Communicate" when submitting a tip-off your profile information will be submitted.
• However if your profile information is not completed, no information will be submitted, but SAPS will still have the capability to communicate via the application.

When submitting a tip-off you can send a photo or video clip as part of the tip-off. The application requires access to the Gallery to upload the photo/video clip.

To be able to view the closest police station to you, the application needs to know your location. You can disable the GPS location.

If you select that SAPS can communicate, the application requires approval to send you notifications.

You have the option to send a voice clip. To record the voice message, the application requires access to the microphone to record the message.

Yes, you do have to accept the terms and conditions. The detailed terms of use is available on the SAPS Website (https://www.saps.gov.za/services/mobile_app.php)

Yes you require data to submit a tip-off.

• If you report anonymously the Crime Stop Call Centre do not know you identity and cannot communicate via the application to you.
• If you select the option to Communicate, the Crime Stop Call Centre will be able to communicate to you via the application or sms or email.

No, your details will still be protected. The agent at the Crime Stop Call Centre will only see the last 4 digits of your cellphone details e.g. ******2994 or email *************@gmail.com

In order to protect your anonymity you cannot stay anonymous and receive notifications.

No, you need to select to remain anonymous.

• If you choose to "Communicate" when submitting a tip-off your profile information will be submitted.
• However if your profile information is not completed, no information will be submitted, but SAPS will still have the capability to communicate via the application.

• No all tip-offs is send to the Crime Stop Call Centre.
• The Crime Stop Call Centre keep the information confidential.

You can call the Crime Stop Call Centre at 08600 10111 and provide your reference number to the Crime Stop Call Centre Agent whereby he/she will can assist you on selected feedback on specific reference number.

The Crime Stop Call Centre receive this information for analysis and to determine whether the information provided is sufficient to escalate the information provided to the relevant Investigating Unit whereby an enquiry will be opened.

Yes

The video clip needs to be less than 2MB or less than 1 minute in duration.

No, not via the application

You can view all your updates under the "My History" button.

Yes you can, click on the , of the application and press clear history. Please make sure you write down the reference numbers to be able to submit the updates.

If you select the option to Communicate, the Crime Stop Call Centre agent will be able to communicate to you via the application or sms or email. The Crime Stop Call Centre agent will only see the last 4 digits of your cellphone details e.g. ******2994 or email ***********@gmail.com

Yes you can delete your Message

• If your location is not enabled on your phone.
• If your location is disabled, go to Settings, Privacy and enable your location.

If your location settings is enabled, the SAPS stations will be listed from closest to you to production.

Click on the map icon in the top right corner to view the map.

The application will refresh with if any updates is done on the content.

• "Submit Additional Information" allow you to send updates on the Tip-offs provided to the Crime Stop Call Centre.
• "Send Feedback" gives you the opportunity to send feedback that may be used to improve our application.